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Anthem Blue Cross CPT 70553 ACA / Commercial denied CO-50

Lakeside Neurology Associates
1820 Lakeshore Avenue, Suite 210
Oakland, CA 94606
(510) 555-0147

June 13, 2026

Anthem Blue Cross
Grievance and Appeals Department

Re: Appeal of claim ANT2026041387721 — CPT 70553 (MRI of the brain, without and with contrast); denial CO-50

Lakeside Neurology Associates formally appeals the denial of claim ANT2026041387721 and requests reconsideration. The MRI of the brain performed without and with contrast (CPT 70553) was denied on April 10, 2026 as not medically necessary (CO-50, RARC N115). We respectfully request that Anthem overturn the determination, reprocess the claim, and remit payment for CPT 70553 at the applicable allowed amount. This appeal is submitted within the plan's applicable ACA appeal window, and the exact filing deadline should be confirmed against the denial notice.

Why the MRI was medically necessary

The denial rests on a conclusory medical-necessity determination that the documented clinical presentation does not support. The brain MRI was ordered to evaluate a primary headache disorder (ICD-10 G43.909) in a setting with several features that warrant advanced neuroimaging: symptoms new or worsening across more than twelve weeks, an adequate trial of pharmacologic therapy with an inadequate clinical response, and objective focal or abnormal findings on examination together with red-flag warning signs. The study was ordered on an urgent basis.

The coverage criteria applied by the Medicare contractor for this provider's jurisdiction are instructive as persuasive evidence of the generally accepted clinical standard, and this patient satisfies them. The applicable Local Coverage Determination recognizes that advanced head imaging should be

Coverage policy (LCD)
Verbatim from source
reserved for the patient whose presentation indicates a focal problem or who has experienced a significant change in symptomatology.
LCD L37373 — MRI and CT Scans of the Head and Neck (Noridian)Open the source ↗

. The examination documented focal findings, and the clinical course reflected a significant change in symptomatology rather than a stable, longstanding headache pattern. The study was performed without and with contrast because contrast administration is appropriate to characterize a specific lesion and to detect defects in the blood/brain barrier. Contrast was integral to the specific concerns this presentation raised. Taken together, the documented duration, the failed pharmacologic management, the focal examination findings, and the red-flag features establish that the brain MRI was a reasonable and clinically necessary step in the workup. The EOB's bare statement that the service is not deemed a medical necessity does not engage any of these documented facts and identifies no specific coverage criterion the service is said to fail.

We are available to discuss this case directly with the plan's reviewing physician through a peer-to-peer review, and would welcome that opportunity to address any specific clinical question the reviewer may have.

The plan owes a full and fair review

As a non-grandfathered ACA plan, Anthem must afford the claimant a full and fair internal appeal. Federal law requires the plan to , and the implementing regulation provides that a plan and issuer . If this internal appeal is upheld, the patient retains the right to external review through an Independent Review Organization — in California, administered by the Department of Managed Health Care, filed within 120 days of the final internal denial.

Request

For these reasons, we request reversal of the CO-50 denial, reprocessing of claim ANT2026041387721, and payment for CPT 70553 at the applicable allowed amount. Please provide a written determination within 30 days of receipt. Should the denial be upheld, the patient and practice intend to pursue external review through the California Department of Managed Health Care. Supporting documentation is enclosed.

Sincerely,

Sarah Chen, MD
NPI 1379246808
Lakeside Neurology Associates

Citations verified · against source ·

3 citations verified verbatim

Each quoted line was matched character-for-character against its cited source.

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Before you submit1/1
  • A prolonged aura exceeding the usual 60-minute window and new focal sensory symptoms are recognized “red flag” features warranting neuroimaging.

    Confirmed

Verify a claim

Every underlined statement is quoted verbatim from its source. Tap one in the letter to read the quote beside it and open the source.

Peer-to-peer prep — if your denial letter offers one

Anthem

  • Anthem's denial notice names the Peer Clinical Reviewer and their phone number — that named reviewer is who takes the P2P.
  • California commercial publishes a direct line: 800-794-0838 (treating practitioner only). Elsewhere, use the contact on the notice.

Criteria to have in front of you (already cited in this letter):

  • reserved for the patient whose presentation indicates a focal problem or who has experienced a significant change in symptomatology.LCD L37373 — MRI and CT Scans of the Head and Neck (Noridian)

On the call:

  1. Confirm the offer on the denial notice first: the P2P, the deciding entity (payer vs. a delegate like eviCore), and the deadline.
  2. Don't file the appeal before the call if you want both — some payers (UnitedHealthcare, verified) close the P2P route once an appeal is in.
  3. The treating/ordering physician takes the call; staff can schedule it. Give a monitored callback number and several time slots.
  4. Have the payer's own criteria in front of you — the quotes below are the ones this appeal already cites.
  5. Lead with the criteria the patient meets, stated as objective clinical data; assume the reviewer is seeing the case for the first time.
  6. Stay clinical and collaborative — the goal is the reviewer's agreement, not a debate win.
  7. Before hanging up: ask for the outcome and next steps on the call.
  8. Document everything immediately — reviewer's name, date/time, decision, reasoning, any reference number. If the P2P fails, that record strengthens this appeal.

Channels verified on Anthem Provider News (medical-necessity review process). A peer-to-peer applies to medical-necessity determinations when the payer offers it — never to payment or coding denials.

If the denial is upheld

If the plan upholds the denial: external review

After the internal appeal, an ACA-regulated plan owes you an independent external review by an outside reviewer (IRO). That decision is binding on the plan.

Where
California Department of Managed Health Care (DMHC)
Deadline
~120 days after the final denial — confirm on the notice

How to submit

Send to
Anthem Blue Cross — Grievance and Appeals

Anthem/BCBS commercial: claim payment disputes are generally due within 365 days of the date of service (varies by state and plan) — confirm the filing deadline and appeals address on your EOB.

Confirm the exact appeal channel printed on your EOB — submit under your own provider login.

What to include when you file

  • A copy of this denial — the EOB / remittance advice you received
  • Clinical notes that document why the service was medically necessary
  • Any imaging, labs, or prior-treatment records the notes reference
  • A cover sheet on your letterhead with the patient identifiers and claim number