Appeal process

How the appeal actually works.

The mechanics behind a successful appeal — the reviews, the levels, and the deadlines — each sourced to the governing federal rule and kept honest about which framework applies to your plan type.

Clinical review

Peer-to-peer review: how to request one and how to win it

The physician-to-physician call that can overturn a clinical denial before a formal appeal.

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Escalation

External review (IRO): the independent appeal after the plan says no

The binding independent review after internal appeals are exhausted.

Read the guide
Medicare

The five levels of Medicare appeals

From MAC redetermination to federal court — the full Medicare appeal ladder.

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Medicaid

Medicaid fair hearings: the beneficiary's appeal right

The federally guaranteed beneficiary appeal for Medicaid denials.

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Out-of-network

No Surprises Act: open negotiation and federal IDR

Open negotiation and federal arbitration for surprise out-of-network bills.

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Urgent

Expedited and urgent appeals: the fast track

The fast-track appeal when waiting would jeopardize the patient's health.

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Workflow

Corrected claim vs. appeal: which one does your denial need?

The decision rule that stops you from appealing what you should have corrected.

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Documentation

Proof of timely filing: the documents that win a CO-29

The acceptance trail that overturns a timely-filing denial.

Read the guide
Documentation

How to structure a medical-necessity appeal letter

The structure that maps the record to the payer's own coverage criteria.

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Plan types

ERISA appeals: the rules for employer self-funded plans

Self-funded employer plans run on federal ERISA rules — not state insurance law.

Read the guide
Out-of-network

Surprise medical bills: your No Surprises Act protections

When you can't be balance-billed — and how to dispute a bill that breaks the rules.

Read the guide
Post-payment review

Retroactive denial: appealing a clawback or a rescission

When a claim is reversed after it was paid — or coverage is canceled after the fact — and how to push back.

Read the guide

Know the process. Let Merits write the letter.

Upload a denied EOB and Merits builds the appeal for the level it belongs at — cited to the rule that governs it, and timed to your plan's deadline.