The number that matters
In Medicare Advantage, KFF found just 11.5% of denied prior-authorization requests were appealed in 2024 — and 80.7% of those appeals were overturned. The denials worth fighting mostly go unfought.
Major US insurers
The largest US insurer — heavy on prior authorization and pharmacy review.
Read the guideElevance's Blue-branded plans — medical-necessity and prior-auth denials.
Read the guideCVS Health's insurer — and one of the highest MA overturn rates on record.
Read the guideMedical-necessity and pharmacy (Express Scripts) denials.
Read the guideMedicaid, ACA (Ambetter) and Medicare (Wellcare) — top MA overturn rate.
Read the guideMedicare Advantage heavyweight — the MA appeal levels matter most here.
Read the guideIntegrated plan-and-provider — appeals can run through a different venue.
Read the guideDozens of independent local Blue plans — one federal appeal path, local medical policy.
Read the guideMedicaid-heavy plans — the appeal path depends on whether it’s Medicaid, Marketplace, or Medicare.
Read the guideA Marketplace-focused insurer — denials follow the standard internal-then-external path.
Read the guideA Blue licensee across PA, WV, DE, and parts of NY — the standard federal appeal path.
Read the guideNew Jersey’s Blue plan — the federal appeal path plus NJ’s external-review program.
Read the guideThe Blue plan for Maryland, DC, and Northern Virginia — standard federal appeal path.
Read the guideFlorida’s Blue plan — the standard federal path plus Florida’s external-review program.
Read the guideGovernment & federal programs
Prior authorization drives most MA denials — and a 2024 rule made many of them easier to overturn.
Read the guideFee-for-service Medicare runs a five-level appeal — starting with the contractor that paid the claim.
Read the guideAn internal plan appeal, then a state fair hearing — with the right to keep benefits during it.
Read the guideA Centene Medicare and Medicaid brand — the appeal path depends on which program.
Read the guideA Medicaid-focused plan — internal appeal, then a state fair hearing, with continued benefits.
Read the guideA nonprofit Medicaid and Marketplace plan — the path depends on the program.
Read the guideThe military health program — its own appeal levels, a 90-day clock, and a $300 hearing threshold.
Read the guideFederal-employee plans — appeal the carrier first, then ask OPM to review.
Read the guideKnow your payer? Build the appeal.
Upload the denial and Merits returns a cited appeal built for that payer's process — the criteria, the deadline, and the right venue — in about a minute.
