The appeal deadline for a denied health insurance claim is determined by the type of plan — federal law, not the payer, sets the minimum. ERISA self-funded employer plans, ACA-compliant commercial plans, traditional Medicare, Medicare Advantage, and Medicaid each operate under a different regulatory framework with a different minimum deadline.
The clock starts at the denial notice, not the date of service. The deadline runs from the date on the adverse benefit determination letter or EOB — the formal document communicating the denial. Start counting from there, not from when care was delivered or the claim was filed.
Deadlines by plan type
ERISA self-funded employer plan
Internal appeal
180 days from the adverse benefit determination
External review
Available for non-grandfathered plans under the ACA; varies by state for fully-insured ERISA plans
The most permissive internal deadline of the major plan types. The 180-day window runs from the date on the adverse determination notice — not from the date of service or the date of the original claim. Fully-insured ERISA plans are subject to state-law external review.
29 CFR 2560.503-1(h)(3)(i) ↗ACA-compliant commercial plan (non-grandfathered)
Internal appeal
180 days from the adverse benefit determination
External review
4 months from exhaustion of internal appeals (most states follow federal HHS external review process)
Fully-insured plans sold on or off the ACA marketplace. For urgent (concurrent or expedited) care claims, the payer must decide within 72 hours. External review is available through the state process or the federal HHS/MAXIMUS process, depending on the state.
45 CFR 147.136(b)(3) ↗Medicare traditional (Part A and Part B)
Internal appeal
120 days from the date of the initial determination notice
External review
ALJ hearing available if the amount in controversy meets the threshold; Federal District Court after ALJ
Medicare has a five-level appeals process: redetermination (contractor), reconsideration (Qualified Independent Contractor), ALJ hearing, Medicare Appeals Council, and Federal District Court. The 120-day deadline applies to the first level (redetermination). Each subsequent level has its own filing window.
42 CFR 405.942(a) ↗Medicare Advantage (Part C)
Internal appeal
60 days from the notice of adverse coverage determination
External review
Independent review entity (IRE) after plan-level appeal
MA plans have tighter deadlines than traditional Medicare. The plan must acknowledge an appeal within 60 days of a standard (non-urgent) request. Expedited appeals for urgent care must receive a decision within 72 hours. After an unfavorable MA plan decision, the case goes to an IRE.
42 CFR 422.582(b) ↗Medicaid
Internal appeal
At least 90 days from the notice of action (federal floor); many states set longer windows
External review
Varies by state; federal fair-hearing process available
The 90-day window is the federal minimum — individual states may extend it. The right to a fair hearing is a federal requirement. For managed care Medicaid (MCO-based), the plan must first process an internal grievance before the state fair-hearing level.
42 CFR 431.221(d) ↗Quick-reference table
| Plan type | Internal appeal | Regulation |
|---|---|---|
| ERISA self-funded | 180 days | 29 CFR 2560.503-1 |
| ACA commercial | 180 days | 45 CFR 147.136 |
| Medicare Part A/B | 120 days | 42 CFR 405.942 |
| Medicare Advantage | 60 days | 42 CFR 422.582 |
| Medicaid | 90 days minimum (state may extend) | 42 CFR 431.221 |
Frequently asked questions
When does the appeal clock start?
What happens if I miss the deadline?
How do I know what type of plan a patient has?
Don't let the deadline close.
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