Get in touch

Contact us

Real questions get a real answer. Here’s how to reach us.

Support and account help

For help with an appeal, your credits, or your account, email [email protected]. Include your account email — never a patient’s name or details — and we’ll get back to you.

Privacy and data requests

To ask what we hold for your account or to request deletion, write to [email protected] with “Privacy” in the subject. See the Privacy Policy for how data is handled.

Billing companies and partnerships

If you bill for multiple practices and want to run appeals across all of them, see Merits for billing companies, or reach the partner team at [email protected].