CO-114 fires where a payer concludes a drug, device or procedure lacks FDA approval for the use billed. The commonest real situation is not an unapproved product but an approved product used off-label.
What CO-114 means
Off-label prescribing is lawful and routine, particularly in oncology, and coverage rules recognise it. Medicare and many commercial policies accept support from recognised drug compendia or peer-reviewed literature for off-label indications, which converts the question from what the label says to what the compendia say. Identifying the compendium entry supporting the use is usually the whole appeal.
Why CO-114 fires
- An approved product was used for an indication outside its labelling.
- A device was used outside its cleared indication.
- The payer's policy limits coverage to labelled uses only.
- A compendium supporting the use exists and was not cited in the request.
Is CO-114 worth appealing?
Often worth appealing
How to resolve or appeal CO-114
- 1
Confirm the regulatory status
Approved product used off-label, or genuinely unapproved — the appeals differ entirely.
- 2
Cite the compendium entry
By name and indication, not as a general assertion of support.
- 3
Add the clinical rationale
Why this patient, on this evidence, for this indication.
CO-114 — frequently asked
Is off-label use covered?
What if nothing supports it?
Related guides
Reason-code meanings are paraphrased from the X12 Claim Adjustment Reason Code list for plain-language reference; they are not reproduced verbatim. This is general information, not legal, coding, or medical advice — always confirm against the payer's remittance and policy.
Turn this CO-114 denial into a signed appeal
Upload the denied EOB and Merits builds a complete CO-114 appeal — the argument, the payer's own coverage criteria, and your federal appeal rights, every claim cited to a named source. $9 a letter. No account.
