CO-302 fires when an authorization's validity period ended before the service occurred. The approval was real; the delay outlived it. Nothing about the clinical justification has changed, which is what makes reissue the natural route.
What CO-302 means
Authorization periods are commonly measured in weeks to a few months, and scheduling delays — theatre availability, patient illness, insurance changes — routinely outlast them. Because the reviewer already accepted the clinical case, a reissue request usually succeeds on the original record plus a note that the indication persists. What sinks these is silence: an expired authorization that nobody notices until the claim denies.
Why CO-302 fires
- Scheduling pushed the service past the authorization's validity period.
- The patient postponed and the authorization was not extended.
- The authorization period was shorter than the practice assumed.
- The service was rescheduled after a cancellation without a new authorization.
Is CO-302 worth appealing?
Sometimes worth appealing
How to resolve or appeal CO-302
- 1
Request reissue with the original reference
Citing the prior authorization number and the unchanged indication.
- 2
Explain the delay
A scheduling or clinical reason for the gap is what distinguishes this from a lapsed request nobody pursued.
- 3
Check validity at scheduling
The recurrence is prevented by confirming the expiry date whenever a date moves.
CO-302 — frequently asked
Does the original approval help?
How long are authorizations valid?
Reason-code meanings are paraphrased from the X12 Claim Adjustment Reason Code list for plain-language reference; they are not reproduced verbatim. This is general information, not legal, coding, or medical advice — always confirm against the payer's remittance and policy.
Turn this CO-302 denial into a signed appeal
Upload the denied EOB and Merits builds a complete CO-302 appeal — the argument, the payer's own coverage criteria, and your federal appeal rights, every claim cited to a named source. $9 a letter. No account.
