Glossary · Remittance

CARC vs. RARC: the reason code and the remark code

Every denial on a remittance is two codes working together. Reading them in the right order tells you the reason and the specifics.

A Claim Adjustment Reason Code (CARC) states why a claim line was adjusted or denied — for example, CO-50 (not medically necessary) or CO-97 (bundled). A Remittance Advice Remark Code (RARC) adds supplemental detail. Some CARCs, like CO-16, require at least one RARC to be actionable, because the CARC alone is too generic.

The difference

  • CARC — the adjustment reason (the 'why'), with a group code (CO, PR, OA, PI) that says who's responsible.
  • RARC — a remark that supplements the CARC with specifics (e.g., exactly which information is missing).
  • Generic CARCs (like CO-16) must be paired with a RARC to tell you what to fix.

Frequently asked

Which do I act on first?
The CARC tells you the reason and who's responsible; the RARC tells you the specifics. For a generic CARC like CO-16, the RARC is what actually drives the fix.
Where do I see them?
On the EOB and on the ERA (835) — both carry the same CARC/RARC codes for a claim.

Primary sources: X12 — Claim Adjustment Reason Codes (CARC); X12 — Remittance Advice Remark Codes (RARC). General information, not legal or medical advice — confirm against the governing rule for the plan type.

When the appeal has to be written, and cited

Upload the denied EOB and Merits returns a complete, citation-verified appeal letter — the clinical argument, the payer's own coverage criteria, and your federal appeal rights — in about a minute.